SOUTH SLOPE RESPONSIBILITIES
1.
South Slope will be responsible for all equipment and testing to provide
connectivity of the high speed digital service from SSCTC office to the customers
demarcation location.
2.
South Slope may find in the Cooperatives best interest that an individual location,
due to distance, line condition, or other factors may not be served with High Speed
Internet Service.
3.
Any assistance to customer owned equipment or testing for problems found to be
caused by customer owned equipment or cabling will be billed to the customer at the rate
of $90.00 per hour per technician.
USER
RESPONSIBILITIES
1.
Customers will be responsible for the purchase of
all customer premise equipment (CPE).
2.
User must purchase equipment that is compliant
compatible with South Slope’s equipment.
3.
User is responsible for cabling beyond the
demarcation point to insure that it is compatible with the service provided.
4.
Inside
Wire Maintenance does not include High Speed Internet Connection problems within a
premise.
5.
User must install all internal customer owned
equipment or arrange with a computer service and repair company to have such equipment
installed.
6.
User is responsible for all CPU software programming
installations and changes of equipment, internal and external.
7.
South Slope, under any circumstance will not
install customer premise equipment internally to any computer. South Slope may assist, at the technician’s
discretion, in setting up software (hourly charges may apply) related strictly to the High Speed Internet
Service that is purchased from South Slope. Users
are urged to contact a computer service and repair company for installation assistance.
8.
Customers will need filters for their
phones, fax machine, satellite receivers, and other analog devices
plugged into your phone jacks. South Slope will provide up to three
(3) filters at no charge (one wall filter and two desk filters or three desk filters) . Additional filters may be purchased from South
Slope. An optional whole house splitter may be purchased that takes the
place of individual filters.
Equipment
costs:
Surge
Protector
APC Surge
Protector
for power
and telephone
Model
PRO8T2C @ $39.95 each
Filter Pricing
Wall filter @
$
10.00 each
Desk Filter @
$7.00 each
Whole House Splitter @ $46.58 each
The
customer may purchase a splitter to be installed at the NID. Splitters will be @
$46.58
each. Some installations may require SSCTC to change out the NID to allow the splitter to
fit; changing out the NID will be the responsibility of SSCTC.
Modem
purchase price @ $130.00 each
