Are you a strategic thinker with a passion for logistics and team leadership? South Slope is looking for a Dispatching Supervisor to lead our dynamic dispatch team and drive operational excellence. If you thrive in a fast-paced environment and enjoy optimizing schedules, coordinating teams, and improving service delivery—this is your opportunity to make a real impact.

As the Dispatching Supervisor, you’ll oversee the daily operations of our dispatching team, ensuring efficient scheduling, routing, and communication across departments. You’ll be the key link between dispatchers, technicians, and leadership—empowering your team to meet service goals and exceed customer expectations.

Why You Should Join Us

• Community-Driven Culture: We go above and beyond to support the communities we serve.
• High-Growth Environment: Be part of a rapidly expanding organization shaping the future of connectivity.

What You’ll Do

• Lead and support a team of dispatchers in a collaborative, high-performance environment.
• Coordinate technician schedules and contractor assignments to minimize downtime and maximize efficiency.
• Monitor real-time operations and adjust dispatch plans to handle delays or emergencies.
• Leverage dispatch software and GPS systems to optimize routes and track performance.
• Analyze key metrics (on-time arrivals, job completion, technician utilization) to drive continuous improvement.
• Foster a culture of accountability, communication, and operational excellence.

What You Bring

• 3–5 years of dispatching or logistics experience (required)
• 1–2 years in a supervisory role (required)
• Telecom experience (preferred)
• Strong leadership and team management skills
• Proficiency in dispatch software, GPS tracking, and data analysis
• Excellent communication, problem-solving, and organizational abilities
• Ability to thrive in a fast-paced, evolving environment

 Education

• High school diploma or equivalent (required)
• Bachelor’s degree in logistics, operations, or related field (preferred)

Work Environment & Physical Demands

• Office-based role with standard office equipment
• Occasional lifting (up to 10 lbs), bending, kneeling, and prolonged sitting/standing
• Travel may be required for training or conferences

Additional Requirements

• Must be authorized to work in the U.S.
• Must pass a pre-employment background check and drug screen
• Valid driver’s license required

About South Slope Cooperative

South Slope Cooperative Communications provides ridiculously reliable internet, phone and television service to homes and businesses. We are committed to providing an exceptional customer experience and giving back to the communities we serve.

South Slope offers an impressive benefits package, including:

• Competitive salary
• Company-funded pension plan
• Health, dental, short- and long-term disability
• PTO, paid holidays and paid birthday leave
• Monthly internet allowance

South Slope is an equal opportunity employer and do not discriminate in hiring or terms and conditions of employment on the basis of race, color, sex, pregnancy, religion, national origin, age, disability military/ veteran status, sexual orientation, gender identity, genetic information or any other protected category in compliance with local, state and federal law.