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Contact our team

We’re proudly built to serve the people of Eastern Iowa.

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Live chat with us Mon.-Fri.
8 a.m. to 4 p.m.

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or complete the form below.


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Mon.-Fri. 8 a.m. - 4:30 p.m.
980 N. Front St., North Liberty

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  • If you need to contact customer service, we encourage you to do so from your home or business.
  • Manage your account, including your bill and open a trouble ticket through My Account.
  • If you need to come to our office, customer service is available at our drive-up window or in our lobby between 8 a.m. and 4:30 p.m., Monday through Friday.
  • If you need to return equipment, please place it in the bin located outside our entrance or in our lobby.

Contact Form

Address - If asking about service, please provide service address.

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