Federal assistance for internet service
Effective February 8, 2024, the Affordability Connectivity Program has stopped accepting new applications and enrollments. Please refer to the FCC’s website at fcc.gov/acp for more information.
Lifeline
For information on the Lifeline program, click here.
Helpful Links
For the latest information on the Affordable Connectivity Program, please visit the following helpful resources:
Federal Communications Commission: www.fcc.gov/acp
Universal Service Administrative Co. (USAC): www.usac.org/about/affordable-connectivity-program/
How do I apply for the Affordable Connectivity Program?
Effective February 8, 2024, the Affordability Connectivity Program has stopped accepting new applications and enrollments. Please refer to the FCC’s website at fcc.gov/acp for more information.
Do I receive the funds directly each month?
No, the Affordable Connectivity Program provides a monthly discount on broadband service of up to $30 per eligible household. The participating service provider will receive the funds directly from the Affordable Connectivity Program.
How do I file a complaint?
To file a complaint regarding an ACP supported service or any difficulty enrolling with a provider, visit the FCC Consumer Complaint Center at fcc.gov/complaints or call 888-225-5322.
Plans & Fees FAQ
How much does broadband internet service cost?
The Affordable Connectivity Program provides a monthly discount for broadband internet service of up to $30 per eligible household. The discount will be applied to your South Slope internet service, but the ultimate cost to you will depend on the South Slope internet plan you select. View South Slope Internet Plans
If the internet plan I pick is more than the monthly discount for internet service, do I pay the extra myself?
Yes. You are responsible for any amount over $30 per month for your internet service plan. This responsibility includes the remaining amount due for your internet plan, along with any taxes, fees and surcharges.
What additional fees apply?
If you are a new customer signing up with South Slope, our regular fees apply, including a $25 activation fee and one month’s service as prepayment. A drop fee may also apply depending on your address.
Can I combine this benefit with other South Slope promotions?
The Affordable Connectivity Program cannot be combined with other promotions.
What if I am a Lifeline subscriber?
If you are a Lifeline subscriber, you can receive the Affordable Connectivity Program benefit by applying at affordableconnectivity.gov and sending the approved documentation to lifeline@southslope.com, or by providing consent to South Slope.