Get the Best Internet Connection at Home

Get the Best Internet Connection at Home

“Mom, I can’t connect to Seesaw”

“Hey kids, STOP GAMING!! I can’t get on my webinar.”

Does this sound familiar? With so many people at home trying to connect to the internet, it can be challenging. Before you pull your hair out, check out the following tips to get back up to speed!

1. Testing Your Speed

    • If you experience buffering and the dreaded spinning circle, your internet plan may not be fast enough for all you are trying to do. First, you’ll want to test your internet speed coming into your home. Find an Ethernet cable and plug your computer directly into your router. Then run a speed test at southslope.speedtestcustom.com. If it’s much lower than your plan, call us at 319-626-2211 so we can fix the issue. If the speed does align with your plan, then it’s time to consider increasing your internet speed. 

2. Number of Devices

    • If you’re working from home while your kids are online learning, you may be maxing out your bandwidth. Think about how many connected devices you have such as computers, tablets, smartphones, video game consoles, and streaming devices. The more devices connecting at one time, the more internet speed you will need to handle that usage. Watch this short video to learn more about how devices affect your internet speed. 

3. Improving Your Wi-Fi

    • Getting fast, reliable Wi-Fi throughout your home is essential now more than ever. You may have the speed you need, but if you have issues with your router, you’ll have slow and dropped connections. Here are steps to improve your Wi-Fi:
      1. Place your wireless router in a central location in your home so that the signal can easily reach all your devices. Have a large home? Consider adding a Wi-Fi extender.
      2. Update your router firmware. Most current routers have the update process built into the administration interface.
      3. If you have a dual-band router, switch to 5GHz instead of the more common 2.4Ghz band. 5GHz offers faster speeds and less interference from other wireless devices.
      4. Want to take the worry out of your Wi-Fi? Add South Slope Managed Wi-Fi service to your internet plan. Learn more at southslope.com/wifi.

South Slope is here to help you navigate these challenges! For more tips, check our Connection & Speed FAQ at southslope.com or call us at 319-626-2211.

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