South Slope Technical Support and Service Information

South Slope Technical Support

• Live Chat
• Contact Us

Internet & Wi-Fi

• Internet and Wi-Fi FAQ
• Affordable Connectivity Program
• Lifeline/Low-Income Assistance
• Internet Policies
• Performance Testing
• South Slope Wi-Fi App

South Slope Email

• Email FAQ
• Email Login

Streaming Services

• Guide to Streaming
• Bandwidth Estimator

Television & Channel Support

• South Slope TvNow FAQ
• TV Tutorial Videos & DVR Guide
• Remote Guides
• Channel Lineups
• WatchTVEverywhere
• Parental Controls
• TV Troubleshooting
• Digital Television Notices
• Local Broadcast Surcharge
• TV Subscriber Policies

Phone & Voice Services

• Lifeline/Low-Income Assistance
• Calling Features
• Voicemail Reference Guide
• Telephone Terms
• Support Articles & Downloads

Billing

• Bill Payment Options
• eBill Terms of Service
• Statement of Billing Error Rights

Equipment

• South Slope Equipment

Documents

• New Customer Documents
• Forms, Terms and Disclosures
• Choice Protection Plan & Agreement